Introduction: Minimizing Downtime Through Effective Troubleshooting

In the competitive coffee industry, production delays can significantly impact your bottom line. Each hour an industrial coffee roaster remains offline can cost thousands in lost production, delayed orders, and potential damage to your company’s reputation for reliability. With industrial roasters processing hundreds or even thousands of pounds per hour, rapid and effective troubleshooting is not just convenient—it’s essential for maintaining profitability.

This comprehensive guide addresses the most common mechanical issues affecting industrial coffee roasters, providing you with systematic diagnostic procedures, repair solutions, and preventative maintenance strategies. By following these troubleshooting protocols, you can minimize downtime, extend equipment lifespan, and maintain consistent product quality.

Quick Reference: Common Symptoms and Potential Causes

Before diving into detailed troubleshooting procedures, consult this reference table to quickly identify potential causes based on observed symptoms:

Symptom Potential Causes Urgency Level
Uneven bean coloration Drum speed issues, airflow problems, heating element failure High
Burning smell during operation Overheating, bearing failure, motor issues High
Unusual noises (grinding, squealing) Bearing wear, drum misalignment, drive system issues Medium-High
Beans taking longer to reach target temperature Heating element failure, thermocouple inaccuracy, gas supply issues Medium-High
Control panel error codes Software issues, sensor failures, power supply problems Varies by code
Excessive smoke during roasting Exhaust blockage, insufficient airflow, overloading High
Temperature fluctuations Thermocouple failure, control system issues, gas pressure inconsistency High
Cooling system inefficiency Fan issues, airflow blockage, cooling tray mechanism failure Medium
Chaff accumulation Collection system blockage, exhaust issues, filter saturation Medium
Emergency shutdown triggering Safety system activation, overheating, electrical issues High

Heating Element and Roasting Consistency Issues

Diagnosing Uneven Roasting Patterns

Uneven roasting is one of the most common quality control issues in industrial coffee roasting. It manifests as inconsistent bean coloration, varied development levels, and ultimately, inconsistent flavor profiles.

Diagnostic Steps:

  1. Collect a sample of recently roasted beans and visually inspect for color inconsistencies
  2. Check drum rotation speed and regularity
  3. Verify gas pressure stability (for gas-powered roasters)
  4. Inspect heating elements for damage (for electric roasters)
  5. Test temperature sensors across different parts of the drum
  6. Evaluate airflow consistency

Required Tools:

  • Digital thermometer with multiple probes
  • Gas pressure gauge (for gas roasters)
  • Tachometer (for measuring drum rotation)
  • Coffee sample trays for visual inspection

Safety Precautions:

  • Ensure the roaster has completely cooled before inspection
  • Disconnect power before inspecting electrical components
  • Wear heat-resistant gloves when checking recently operated components
  • Follow lockout/tagout procedures when servicing

Resolving Heating Element Problems

For Gas-Powered Roasters:

  1. Gas Pressure Fluctuations
    • Check incoming gas pressure with a manometer
    • Inspect regulator for proper functioning
    • Look for kinked or restricted gas lines
    • Repair or replace damaged regulators and lines
    • Adjust gas pressure to manufacturer specifications
  2. Burner Issues
    • Clean burner orifices and ports of any debris or carbon buildup
    • Inspect for cracks or warping in burner components
    • Check igniter for proper spark or glow
    • Verify gas solenoid valve operation
    • Clean or replace components as needed

For Electric Roasters:

  1. Element Failure
    • Test resistance across heating elements
    • Inspect for visible damage or discoloration
    • Check electrical connections for corrosion or looseness
    • Replace damaged elements according to manufacturer specifications
    • Verify proper voltage supply to elements
  2. Control Circuit Issues
    • Test relays and contactors for proper operation
    • Inspect control boards for signs of damage
    • Check for loose connections or burnt wiring
    • Replace faulty components with exact OEM replacements

Preventative Maintenance:

  • Clean burners and heat exchangers monthly
  • Check gas connections for leaks weekly using soap solution
  • Test heating element resistance quarterly
  • Calibrate temperature control systems bi-annually

When to Call a Specialist:

  • If gas leaks are detected
  • When replacing main control boards
  • For recalibration of complex PID control systems
  • If heating issues persist after basic troubleshooting

Drum Rotation and Drive System Failures

Diagnosing Drum Rotation Issues

Proper drum rotation is critical for even heat distribution and bean movement. Any irregularity can lead to scorching, uneven development, or mechanical damage.

Diagnostic Steps:

  1. Observe drum rotation with roaster empty (through inspection door)
  2. Listen for irregular sounds during rotation
  3. Check motor operation and belt tension
  4. Inspect drive gears or chain for wear or misalignment
  5. Measure actual RPM against specification
  6. Verify proper clutch operation (if applicable)

Required Tools:

  • Tachometer
  • Belt tension gauge
  • Alignment tools
  • Flashlight for visual inspection
  • Infrared thermometer for motor temperature

Repairing Drive System Components

Belt Drive Systems:

  1. Belt Tension Issues
    • Check for proper tension according to manufacturer specs
    • Inspect for cracks, glazing, or excessive wear
    • Adjust tensioner mechanism as needed
    • Replace belts showing signs of damage
    • Always replace multiple belts as a set
  2. Pulley Problems
    • Check pulleys for alignment using straight edge
    • Inspect for wear, cracks, or buildup
    • Check set screws and keyways for tightness
    • Clean pulley grooves of any debris
    • Replace damaged pulleys with identical specifications

Chain Drive Systems:

  1. Chain and Sprocket Issues
    • Verify proper chain tension
    • Lubricate chain according to specifications
    • Check for elongation beyond wear limits
    • Inspect sprockets for worn or broken teeth
    • Align sprockets using straight edge
    • Replace worn components as complete sets

Direct Drive Systems:

  1. Gearbox Problems
    • Check oil level and condition
    • Listen for unusual noises indicating gear damage
    • Inspect for leaks around seals
    • Check gear backlash if measurable
    • Replace gearbox oil according to maintenance schedule

Motor Issues:

  1. Electric Motor Problems
    • Test amperage draw during operation
    • Check for overheating during normal use
    • Listen for bearing noise
    • Inspect motor mounts for security
    • Test start capacitors if applicable
    • Lubricate according to motor specifications

Preventative Maintenance:

  • Check belt/chain tension monthly
  • Lubricate all drive components per manufacturer schedule
  • Inspect for unusual wear patterns weekly
  • Clean debris from drive components regularly
  • Measure and record amperage draw monthly

When to Call a Specialist:

  • For gearbox rebuilding or replacement
  • When motor replacement is required
  • If drive system issues persist after component replacement
  • For complex alignment procedures requiring specialized tools

Airflow and Exhaust System Malfunctions

Diagnosing Airflow Problems

Proper airflow is essential for removing smoke, managing bean temperature, and controlling chaff. Restrictions can cause quality issues and create fire hazards.

Diagnostic Steps:

  1. Check exhaust filters and screens for blockages
  2. Inspect exhaust fan operation and blade condition
  3. Verify stack/damper positions and proper operation
  4. Measure airflow using anemometer at key points
  5. Inspect ductwork for obstructions or damage
  6. Test barometric damper operation (if applicable)

Required Tools:

  • Anemometer or airflow meter
  • Inspection mirrors
  • Flashlight
  • Basic hand tools for access panels
  • Manometer for measuring draft

Resolving Airflow and Exhaust Issues

Exhaust Fan Problems:

  1. Fan Performance Issues
    • Clean fan blades of any buildup
    • Check motor operation and amperage draw
    • Inspect belts or direct drive components
    • Verify correct rotation direction
    • Tighten loose mounting hardware
    • Balance blades if vibration is present
  2. Ductwork Restrictions
    • Inspect entire duct run for obstructions
    • Clean accumulated chaff and oils
    • Check for crushed or damaged sections
    • Verify all joints are sealed properly
    • Ensure proper clearance around exhaust outlet

Damper and Control Issues:

  1. Damper Operation Problems
    • Verify damper opens and closes completely
    • Check linkage for binding or disconnection
    • Lubricate moving parts as needed
    • Test actuator function (if motorized)
    • Adjust stops for proper positioning

Airflow Balance Issues:

  1. Balancing Problems
    • Measure airflow at multiple locations
    • Adjust dampers to achieve proper balance
    • Check for air infiltration in roasting chamber
    • Verify negative pressure in exhaust system
    • Adjust fan speed if variable control is available

Preventative Maintenance:

  • Clean exhaust filters weekly
  • Inspect ductwork monthly for buildup
  • Test damper operation before each production day
  • Measure and record airflow readings monthly
  • Clean fan blades quarterly

When to Call a Specialist:

  • For complete exhaust system balancing
  • If structural modifications to ductwork are needed
  • When environmental compliance testing is required
  • If fire damage has occurred in exhaust system

Temperature Sensor and Control System Problems

Diagnosing Thermocouple and Sensor Inaccuracies

Accurate temperature measurement is the foundation of consistent roasting. Sensor failures can lead to unpredictable results and potential safety issues.

Diagnostic Steps:

  1. Compare readings between multiple thermocouples
  2. Test with calibrated external thermometer
  3. Check for pattern of deviation (offset vs. erratic)
  4. Inspect sensor mounting and positioning
  5. Verify sensor wiring connections
  6. Test response time to temperature changes

Required Tools:

  • Calibrated digital thermometer
  • Multimeter with temperature function
  • Thermocouple simulator (for advanced testing)
  • Heat source for response testing
  • Wire crimping tools

Resolving Temperature Sensor Issues

Thermocouple Problems:

  1. Reading Inaccuracies
    • Check for proper thermocouple type (J, K, etc.)
    • Inspect for physical damage or contamination
    • Test cold junction compensation
    • Replace thermocouples showing inconsistent readings
    • Ensure proper insertion depth in measuring location
  2. Wiring and Connection Issues
    • Check for loose connections at sensor and controller
    • Inspect for damaged or burnt wiring
    • Verify proper polarity of thermocouple wires
    • Replace corroded terminals
    • Use proper thermocouple extension wire

RTD (Resistance Temperature Detector) Issues:

  1. RTD Sensor Problems
    • Measure resistance at room temperature
    • Compare to specification for sensor type
    • Check for insulation breakdown
    • Verify proper wiring configuration (2, 3, or 4-wire)
    • Replace sensors not meeting specifications

Control System Calibration:

  1. PID Controller Calibration
    • Perform auto-tune procedure if available
    • Manually adjust PID parameters if needed
    • Verify input scaling matches sensor type
    • Check offset settings
    • Update controller firmware if applicable

Preventative Maintenance:

  • Verify temperature readings against reference standard monthly
  • Inspect thermocouple mounting quarterly
  • Clean sensor tips of any buildup
  • Check wiring connections for corrosion quarterly
  • Calibrate control system annually

When to Call a Specialist:

  • For complete control system reprogramming
  • When implementing new temperature profiling systems
  • If temperature inconsistencies persist after sensor replacement
  • For upgrades to more advanced monitoring systems

Cooling System Inefficiencies

Diagnosing Cooling System Problems

Rapid and uniform cooling is essential for halting the roasting process and preserving flavor profiles. Cooling system failures can result in continued development and inconsistent results.

Diagnostic Steps:

  1. Measure bean temperature reduction over time
  2. Check cooling fan operation and airflow
  3. Inspect cooling tray mechanism for proper function
  4. Verify air distribution across bean bed
  5. Test agitation system effectiveness
  6. Check for restrictions in cooling airflow path

Required Tools:

  • Stopwatch for timing cooling cycles
  • Infrared thermometer
  • Anemometer for airflow measurement
  • Inspection mirror
  • Basic hand tools

Resolving Cooling System Issues

Cooling Fan Problems:

  1. Airflow Reduction
    • Clean fan blades and housing
    • Check motor operation and amperage draw
    • Inspect belt drive if applicable
    • Verify correct rotation direction
    • Test variable speed control if equipped
    • Clean or replace air filters
  2. Distribution Issues
    • Check for blocked or damaged distribution holes
    • Ensure proper plenum sealing
    • Verify even airflow across entire cooling surface
    • Modify distribution if systematic dead spots exist

Agitation System Problems:

  1. Stirring Arm Issues
    • Check for proper movement pattern
    • Inspect for bent or damaged arms
    • Verify clearance between arms and cooling surface
    • Lubricate drive mechanism
    • Adjust speed if variable control is available
  2. Drive System Problems
    • Inspect gears, chains, or belts for wear
    • Check motor or gearbox operation
    • Verify limit switch function
    • Test emergency stop operation
    • Adjust chain/belt tension as needed

Preventative Maintenance:

  • Clean cooling tray perforations weekly
  • Inspect fan blades monthly for buildup
  • Test cooling system timing weekly
  • Lubricate moving components per manufacturer schedule
  • Measure and record cooling times regularly

When to Call a Specialist:

  • For cooling system redesign to improve performance
  • When upgrading to variable speed cooling
  • If structural damage to cooling tray needs repair
  • For integration of automated cooling controls

Chaff Collection System Blockages

Diagnosing Chaff System Issues

Chaff collection is critical for fire prevention and environmental compliance. Blockages can restrict airflow and create significant hazards.

Diagnostic Steps:

  1. Inspect visible portions of chaff collection system
  2. Check for pressure differential across filters
  3. Measure airflow at key points in system
  4. Observe chaff movement during operation
  5. Inspect cyclone separator function (if equipped)
  6. Check fire suppression systems in chaff collector

Required Tools:

  • Inspection camera for internal viewing
  • Differential pressure gauge
  • Anemometer
  • Basic hand tools for access panels
  • Flashlight for visual inspection

Resolving Chaff Collection Problems

Filter and Screen Blockages:

  1. Filter Saturation
    • Follow lockout/tagout procedures before cleaning
    • Remove and clean or replace filters
    • Check for proper filter installation
    • Inspect sealing surfaces
    • Test differential pressure after cleaning
    • Establish regular replacement schedule based on usage
  2. Cyclone Separator Issues
    • Check for material buildup in cone
    • Inspect air lock valve operation
    • Verify proper vortex formation
    • Clean interior surfaces
    • Check collection container sealing

Ductwork and Transition Problems:

  1. Chaff Buildup in Ducts
    • Locate and clean blockage points
    • Check for low spots where material accumulates
    • Inspect for moisture causing chaff to stick
    • Clean access points and inspection doors
    • Consider redesign of problematic areas

Collection Container Issues:

  1. Container Management
    • Establish proper emptying schedule
    • Verify container sealing to system
    • Check for overfilling protection systems
    • Inspect gaskets and seals
    • Test level indicators if equipped

Preventative Maintenance:

  • Establish regular filter cleaning/replacement schedule
  • Inspect ductwork monthly for accumulation
  • Empty collection containers before reaching capacity
  • Check pressure differential across filters weekly
  • Clean cyclone separator quarterly

When to Call a Specialist:

  • If fire has occurred in chaff collection system
  • For redesign of problematic collection systems
  • When upgrading to automated chaff handling
  • If environmental compliance issues exist

Bearing Wear and Unusual Noises

Diagnosing Bearing Problems

Bearings support the rotating components of the roaster and are subject to heat, chaff contamination, and continuous use. Their failure can lead to catastrophic damage.

Diagnostic Steps:

  1. Listen for characteristic bearing sounds (grinding, squealing)
  2. Check for excessive heat at bearing locations
  3. Look for grease leakage or contamination
  4. Test for excessive movement or play
  5. Monitor vibration levels during operation
  6. Inspect bearing seals for damage

Required Tools:

  • Stethoscope or bearing listening device
  • Infrared thermometer
  • Dial indicator for measuring play
  • Vibration analyzer (if available)
  • Feeler gauges

Resolving Bearing Issues

Drum Bearing Problems:

  1. Main Support Bearings
    • Lubricate according to specifications
    • Check for proper cooling airflow
    • Verify alignment of supporting structure
    • Replace bearings showing signs of failure
    • Install upgraded seals in high-contamination areas
  2. Drive End Bearing Issues
    • Inspect for proper lubrication
    • Check for misalignment between motor and drum
    • Verify proper loading (no excessive belt/chain tension)
    • Replace as matched sets
    • Consider upgraded bearing types for high-temperature areas

Fan and Auxiliary Bearing Problems:

  1. Exhaust Fan Bearings
    • Check for proper lubrication
    • Inspect for contamination from process air
    • Verify proper shaft alignment
    • Test for excessive vibration
    • Replace with high-temperature rated bearings
  2. Cooling System Bearings
    • Inspect for chaff contamination
    • Check for proper lubrication
    • Verify alignment of drive components
    • Replace bearings showing any signs of failure

Preventative Maintenance:

  • Establish regular lubrication schedule based on operating temperature
  • Monitor bearing temperatures during operation
  • Listen for changes in bearing noise weekly
  • Replace bearings proactively based on operating hours
  • Keep spare bearings in inventory for critical components

When to Call a Specialist:

  • For main drum bearing replacement
  • When shaft damage has occurred
  • If bearing failures repeatedly occur in same location
  • For implementation of advanced monitoring systems

Motor and Power Transmission Problems

Diagnosing Motor Issues

Motors provide the primary power for drum rotation, fans, and auxiliary systems. Their failure can completely halt production.

Diagnostic Steps:

  1. Check amperage draw during operation
  2. Listen for unusual motor sounds
  3. Monitor operating temperature
  4. Test start capacitors (single-phase motors)
  5. Verify proper voltage at motor terminals
  6. Inspect mounting and alignment

Required Tools:

  • Clamp-on ammeter
  • Multimeter
  • Infrared thermometer
  • Capacitor tester (if applicable)
  • Alignment tools

Resolving Motor and Power Transmission Issues

Electric Motor Problems:

  1. Electrical Issues
    • Check for proper voltage at motor terminals
    • Inspect wiring for damage or overheating
    • Test motor windings for shorts or opens
    • Verify contactor operation
    • Test overload protection devices
    • Replace damaged components with exact specifications
  2. Mechanical Motor Problems
    • Listen for bearing noise
    • Check for proper shaft alignment
    • Inspect motor mounts for security
    • Test for excessive vibration
    • Lubricate according to manufacturer specifications

Variable Frequency Drive (VFD) Issues:

  1. VFD Operational Problems
    • Check error codes and troubleshoot according to manual
    • Verify proper parameter settings
    • Inspect for adequate cooling
    • Check input and output filtering
    • Test for proper grounding
    • Update firmware if applicable

Power Transmission Components:

  1. Coupling Issues
    • Inspect for wear, cracks, or missing elements
    • Check alignment between motor and driven component
    • Verify proper installation of coupling components
    • Replace damaged couplings with identical specifications
    • Consider upgraded designs for problematic applications

Preventative Maintenance:

  • Measure and record motor amperage monthly
  • Clean cooling fins and ventilation quarterly
  • Check all electrical connections for tightness semi-annually
  • Inspect all couplings and power transmission components monthly
  • Keep spare motors for critical systems

When to Call a Specialist:

  • For motor rewinding or major repair
  • When upgrading to more efficient motor systems
  • For VFD programming and setup
  • If electronic control integration is required

Safety System Troubleshooting

Diagnosing Safety System Activations

Safety systems protect personnel and equipment, but nuisance trips can interrupt production unnecessarily.

Diagnostic Steps:

  1. Identify exact safety device that triggered
  2. Check for actual unsafe conditions
  3. Verify sensor operation and calibration
  4. Inspect wiring and connections
  5. Test reset and override functions (where permitted)
  6. Review recent operational changes

Required Tools:

  • Multimeter
  • Manufacturer’s safety system documentation
  • Logic diagrams for safety circuits
  • Test equipment specific to safety devices
  • Lockout/tagout equipment

Resolving Safety System Issues

Overtemperature Protection:

  1. Thermostat and High-Limit Issues
    • Verify actual temperature conditions
    • Test sensor operation with calibrated device
    • Check for proper setting of limits
    • Inspect wiring for damage
    • Replace faulty components with identical specifications
    • Never bypass safety thermal controls

Flame Safeguard Systems:

  1. Flame Sensor Problems
    • Clean flame rod or UV sensor
    • Verify proper positioning relative to flame
    • Check amplifier and control module operation
    • Test grounding of sensor circuit
    • Replace components showing intermittent operation

Emergency Stop Circuits:

  1. E-Stop Button Issues
    • Inspect for physical damage
    • Test for proper operation and reset
    • Verify all E-stop buttons in circuit
    • Check series wiring for continuity
    • Never bypass E-stop circuits

Pressure and Flow Switches:

  1. Switch Operation Problems
    • Verify actual pressure or flow conditions
    • Clean or replace clogged sensing lines
    • Test switch operation with calibrated source
    • Adjust settings within safety parameters
    • Replace damaged switches with identical safety ratings

Preventative Maintenance:

  • Test all safety systems monthly
  • Document all safety system activations
  • Clean and inspect sensors quarterly
  • Verify calibration of safety devices annually
  • Never operate with bypassed safety systems

When to Call a Specialist:

  • For safety system certification
  • When implementing new safety features
  • If intermittent safety issues cannot be resolved
  • For integration of advanced safety monitoring

Emergency Temporary Fixes

Sometimes production must continue while waiting for proper repairs. These temporary measures should be used only when absolutely necessary and with appropriate safety precautions.

Acceptable Temporary Measures

  1. Heating Element Issues
    • Reduce batch size to compensate for reduced heating capacity
    • Extend roast time with adjusted profile
    • Operate remaining elements at higher capacity if system allows
    • Monitor temperature more frequently
  2. Drive System Problems
    • Temporarily replace standard V-belts with link belts
    • Operate at reduced drum speed if variable control available
    • Add temporary lubricant to noisy bearings to complete production
    • Install temporary shaft supports where safe to do so
  3. Cooling System Issues
    • Reduce batch size to compensate for slower cooling
    • Implement manual stirring if mechanical agitation fails
    • Use auxiliary fans for supplemental cooling
    • Extend cooling cycle time

Unacceptable Temporary Measures

  1. Never bypass safety systems
  2. Never operate with known gas leaks
  3. Never continue operation with excessive bearing temperatures
  4. Never defeat fire detection or suppression systems
  5. Never operate with damaged structural components

Developing Problems: Warning Signs to Monitor

Identifying problems before they cause failure can prevent unplanned downtime. Monitor these key indicators:

Mechanical Warning Signs

  1. Gradual Increase in Bearing Noise
    • Schedule bearing replacement during next planned maintenance
    • Increase lubrication frequency if appropriate
    • Monitor temperature for further degradation
  2. Increasing Motor Amperage
    • Check for mechanical binding
    • Inspect for bearing issues
    • Verify proper ventilation and cooling
    • Schedule motor service before failure
  3. Decreasing Heating Efficiency
    • Clean heat exchangers and burners
    • Check gas pressure and regulation
    • Inspect refractory for degradation
    • Test thermocouple accuracy

Control System Warning Signs

  1. Increasing Temperature Swings
    • Check PID tuning parameters
    • Verify thermocouple condition
    • Inspect heating system modulation
    • Test control output consistency
  2. Erratic Sensor Readings
    • Check wiring connections
    • Test grounding and shielding
    • Replace sensors showing intermittent behavior
    • Verify proper sensor location

Environmental Warning Signs

  1. Increasing Smoke or Emissions
    • Clean exhaust system
    • Check airflow balance
    • Inspect chaff collection system
    • Verify proper drum speed and bean circulation
  2. Unusual Odors
    • Investigate belt slippage
    • Check for overheating components
    • Inspect electrical systems for burning
    • Look for lubricant leakage or breakdown

Recommended Spare Parts Inventory

Maintaining a strategic inventory of spare parts can dramatically reduce downtime. Consider stocking these commonly failing components:

Critical Spare Components

  1. Temperature Sensors
    • Thermocouples of each type used
    • RTD sensors if applicable
    • Spare sensor wiring and connectors
  2. Drive Components
    • Belts and chains in all sizes used
    • Motor start capacitors
    • Common couplings and bushings
    • Lubricants and greases
  3. Control Components
    • Solid-state relays
    • Common control fuses
    • Display components
    • Membrane switches or buttons
  4. Safety System Components
    • Flame sensors
    • Pressure and flow switches
    • Emergency stop buttons
    • Overtemperature sensors

Inventory Management

  1. Tracking System
    • Record part numbers and specifications
    • Note vendor information and lead times
    • Track usage patterns to optimize stocking
    • Implement minimum quantity alerts
  2. Maintenance Records
    • Document all repairs and part replacements
    • Track failure patterns for preventative action
    • Maintain repair history for each major component
    • Use data to predict future failures

Conclusion: The Value of Professional Support

While this guide provides comprehensive troubleshooting procedures for common industrial coffee roaster issues, complex problems may require specialized expertise. Our consulting services offer:

  1. Customized Maintenance Programs
    • Tailored to your specific equipment and production schedule
    • Preventative maintenance schedules to minimize failures
    • Documentation and training for maintenance personnel
    • Regular inspections to identify developing issues
  2. Emergency Technical Support
    • 24/7 on-call technicians for critical failures
    • Remote diagnostics capability
    • Priority scheduling for emergency service
    • Temporary equipment when available
  3. Performance Optimization
    • Efficiency audits to reduce energy consumption
    • Production flow analysis to maximize throughput
    • Quality control system implementation
    • Equipment upgrade recommendations

By implementing the troubleshooting procedures in this guide and partnering with our specialized technical team, you can minimize downtime, extend equipment lifespan, and maintain consistent product quality even with the most demanding production schedules.

Contact our service department today to develop a customized support plan for your industrial coffee roasting operation.